Professional Services:
Technical Services
The COINS USA Project Services Unit delivers a wide variety of technical
services and systems consulting, with the goals of increasing the overall
performance of your database and promoting high availability of your
COINS Ti system.
All of our services are delivered using a proven methodology to ensure
consistency yet be flexible enough to accommodate the variations individual
businesses require.
One Stop Shopping
COINS USA has extensive expertise with the operating systems required
to deploy COINS Ti. Platforms
of choice for deploying COINS Ti include IBM AIX, SCO Unixware, and
Microsoft Windows. We have been selling and administering turn-key solutions
for over 15 years.
In addition to expertise with AIX, Unix, and Windows, COINS USA's technical
service professionals include certified A+ technicians and AIX Systems
Support specialists.
Available Services
The IT needs of COINS USA's clients vary greatly, so the list of services
that COINS USA is capable of providing is constantly growing and adapting
in response to specific needs. COINS USA's technical service professionals
are available to administer COINS Ti as an extension of your own IT
department.
 Chris Brocato, MIS Director, Donley's Inc.
describes the team effort between COINS USA Technical Services and his company to meet the IT challenges of enterprise-wide software.
Click the Play button to watch the video.
(Opens in a new window, CTRL-Click if you use a popup blocker)
Two services that COINS USA frequently provides are monitoring system performance and providing Internet Business Continuity Service. In the past, we have successfully helped our clients with:
- Deploying all of COINS USA's products, including loading software,
assisting with product upgrades, and installing COINS Ti
- Tuning operating systems, databases, and COINS USA products for maximum
performance
- Administering Progress databases
- Administering MS SQL databases
- Delivering formal System Administration training
- Performing system evaluations
- Assisting clients with disaster recovery planning
- Performing Progress upgrades
- Performing operating system upgrades
- Administering COINS Ti in a Citrix or Terminal Services environment
- Using Crystal Reports with your COINS Ti database
- Troubleshooting COINS Ti technical issues
- Troubleshooting printer issues associated with COINS USA applications
Request More Information
Contact COINS USA Sales for more information using the Information Request Form.
|
